Shipping policy

Shipping Policy

Last Updated: August 2026

At ClickSquad, we work hard to make sure your order reaches you safely and on time.

Order Processing

  • Orders are usually processed within 1–2 business days after the order is placed.

  • Orders placed on weekends or public holidays may be processed on the next business day.

  • Once your order has been shipped, you will receive the available tracking details through your registered contact information.

Delivery Time

  • Standard delivery usually takes 3–7 business days after dispatch.

  • Delivery times may vary depending on your location, courier service, weather conditions, or other circumstances beyond our control.

  • Remote and certain hard-to-reach locations may require additional delivery time.

Shipping Charges

  • Free shipping is available on eligible orders as displayed on our website.

  • Any applicable shipping charges will be clearly shown during checkout before you place your order.

Cash on Delivery

  • Cash on Delivery (COD) is available on eligible orders and locations.

  • COD availability may vary depending on the delivery address and courier service.

Order Tracking

Once your order is shipped, tracking information will be shared with you whenever tracking is available. You can use the tracking information to check the status of your shipment.

Delivery Delays

Although we aim to deliver your order within the estimated timeframe, unexpected delays may occur due to:

  • Weather conditions

  • Courier delays

  • Public holidays

  • High order volumes

  • Incorrect or incomplete address details

  • Other circumstances beyond our control

If your order is delayed significantly, please contact us and we will assist you.

Incorrect Address

Please make sure that your shipping address, phone number, and other delivery details are correct before placing your order.

If an order is returned because of an incorrect or incomplete address, refusal to accept the package, or repeated failed delivery attempts, additional shipping charges may apply for reshipping.

Damaged or Missing Package

If your package arrives damaged, please contact us as soon as possible with photographs or a video of the package and product.

If you believe your order is missing or you received the wrong product, contact us so we can investigate and assist you.

Contact Us

For any questions regarding shipping or your order, please contact us:

Store: ClickSquad
Email: clicksquad.online@gmail.com
Phone/WhatsApp: 9188332889

We are happy to help you with your order.